19 Aprile 2024

• Elevate Your Ancillary Revenue with These 5 Proven Strategies
  19 Aprile 2024
  With 40% of Americans saying they plan to travel even more in 20241, there is a massive opportunity for hotel owners and operators to drive even more revenue by leveraging ancillary offerings. Today’s travelers are savvy experience-seekers who expect to be able to curate their journeys to suit their needs and preferences. By now, you’re likely familiar with the concept of ancillary revenue in the hotel industry — it’s not just about selling products. It’s about maximizing every opportunity to enhance guest experiences and drive revenue. From room upgrades to late check-outs, early check-ins, stay extensions, and beyond, hotels have a wealth of strategies at their disposal. But let’s take it a step further. In this whitepaper, we’ll delve into how this approach allows hotels to cater to individual guest preferences and enhance their overall experience. While airlines have long capitalized on ancillaries (driving record revenue worldwide last year2, hotels have a unique opportunity to l...
• What Happens When There Are Two Trillion Fake Hotel Reviews? A Strong Brand Reigns Supreme
  19 Aprile 2024
  TripAdvisor recently announced that it blocked a record two million fake reviews in 2023, a massive 50% increase from 2022. While this creates another uphill battle in an oversaturated industry where hoteliers struggle to cut through the exponentially growing noise, it’s good news for hardworking hotel owners who emphasize building their brands and creating outstanding guest experiences that translate to positive, trusted reviews.
• Global Hotel Alliance Celebrates 20th Anniversary at IHIF EMEA in Berlin Demonstrating Its Enduring Value for Independent Hotel Brands
  19 Aprile 2024
  UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, celebrated its 20th anniversary this week in Berlin at the International Hospitality Investment Forum (IHIF), where the then start-up was first announced in 2004.
• Introducing Anandes Hotel, an homage to timeless Greek elegance set to bring intimate luxury back to the island of Mykonos
  19 Aprile 2024
  Tucked away within the heart of the iconic Mykonos Town, celebrated for its charming architecture, vibrant energy, and unique views, Anandes Hotel emerges as the latest independent luxury boutique hotel, set to open in June 2024. Gracing a high point of Mykonos’ enchanting Old Town (Chora), overlooking its glaring white houses, windmills and the breathtaking view of the Aegean Sea, Anandes Hotel is re-defining the new Cycladic chic style.
• Cyber Security in the Hospitality Industry
  19 Aprile 2024
  Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests.
• Exploring the future of higher education with Luciana Vaccaro
  19 Aprile 2024
  Rector of HES-SO and president of swissuniversities, Dr Luciana Vaccaro, presented her priorities in the evolving higher education landscape and looked at ways of strengthening the collaboration with EHL at this important moment in time. Against the backdrop of global challenges, tech advancements and changing paradigms in teaching and learning, three overarching themes emerge as the critical pillars supporting the strategic trajectory of modern higher education for both HES-SO and EHL: internationalization, digitalization and continued learning - Welcome to the future of higher education!
• The world’s largest Mercure hotel opens on Singapore’s hip Club Street
  19 Aprile 2024
  Mercure, a midscale brand from global hospitality leader Accor, announces the opening of Mercure ICON Singapore City Centre. Featuring 989 thoughtfully designed rooms, this newly built hotel is the largest Mercure hotel in the world.
• Sofitel Presents Its New Brand Campaign Film “The Encounter”
  19 Aprile 2024
  Somewhere there is a world where destinies collide. A world where one can spread their wings and wander, exactly as one wishes. In April, Sofitel takes us to this very special place with its new campaign starring Gillian Anderson and Dali Benssalah, the brand’s two ambassadors. A short film immortalized in the Sofitel Mexico City Reforma, an iconic hotel that unites past and present at the heart of a city with a rich culture. An ideal location to embody the brand’s striking new vision.
• Nobu Hospitality and VCRE To Launch Nobu Hotel and Restaurant Ho Chi Minh in 2026
  19 Aprile 2024
  In an ongoing collaboration with Viet Capital Real Estate (VCRE) and Nobu Hospitality, the leading luxury lifestyle and iconic hotel, dining, and residence brand, announces the upcoming Nobu Hotel and Restaurant Ho Chi Minh. This marks the brand’s 40th hotel and second opening in Vietnam, following the announcement of Nobu Hotel, Restaurant, and Residences Danang - the first Nobu residential project in Southeast Asia.
• The Bentley Hotel Southampton Expected to Join JdV by Hyatt Brand in mid-2024
  19 Aprile 2024
  The all-suite retreat located at the gateway of the Hamptons is now available via Hyatt.com and is expected to join the JdV by Hyatt brand in mid-2024 following renovation completion.
• Hyatt Centric Zhongshan Park Shanghai Officially Opens
  19 Aprile 2024
  The 262-room hotel serves as a launchpad for savvy travelers to explore the authenticity of Shanghai.
• Travelodge acquires 6 hotels in Spain from Louvre Hotels Group
  19 Aprile 2024
  Travelodge, the UK’s first budget hotel brand which operates approximately 600 hotels, today announces that it is acquiring six hotels, totalling 773 rooms, in Spain from Louvre Hotels Group.
• IHG Hotels & Resorts expands premium portfolio in India with signing of Crowne Plaza Dehradun Rajpur Road
  19 Aprile 2024
  IHG®Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with IVY Hotels & Resorts to bring the first Crowne Plaza hotel to Uttarakhand. Scheduled to open in April 2028, Crowne Plaza Dehradun Rajpur Road hotel will add 110 keys to IHG’s portfolio in the state and build on IHG’s commitment to expand its portfolio in well-known leisure destinations across the country.
• A global conference, a divisive challenge: Hospitality student faces the fallout of “unaligned values” during group project
  19 Aprile 2024
  Imagine a room full of college seniors all passionate about the same field and each recognized for academic excellence. One would think such individuals, specifically chosen for their demonstrated commitment to their future careers, would produce the ideal small groups to work together on a unique project. Turns out, it’s not that simple.
• Fairfield by Marriott Celebrates 50th Hotel Opening Milestone in Greater China with The Opening of Fairfield by Marriott Chengdu High-Tech Zone
  19 Aprile 2024
  Fairfield by Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary brands, recently announced the opening of Fairfield by Marriott Chengdu High-Tech Zone, which marks the brand’s 50th hotel opening milestone in Greater China. Located close to Guilong Park in Shuangliu District, the 145-room hotel is set to bring an inviting and seamless stay experience for travelers in the new area of Chengdu, the capital city of Sichuan province.
• Nammos Hotel Mykonos to Open Summer 2024
  19 Aprile 2024
  Twenty-one years after the opening of the legendary Nammos Restaurant, Nammos Hotels & Resorts is launching its inaugural property, Nammos Hotel Mykonos, ready to welcome guests from 27th April. Nammos Hotels & Resorts, the new hospitality brand from ADMO Lifestyle Holding (ADMO) - a joint venture between Alpha Dhabi and Monterock International, is excited to bring to life the hospitality brand’s first property on Psarou Bay’s golden sands, the same beach where Nammos Restaurant resides. Nammos Hotel Mykonos boasts 26 rooms and suites, as well as three private villas all complete with a 24/7 personal butler service, the hotel will pay homage to Nammos World’s existing portfolio of venues and provide a holistic hospitality experience befitting of the international jet set.
• Carmel Valley Ranch Unveils Multimillion-Dollar Renovation
  19 Aprile 2024
  California’s Coastal Playground Elevates Guest Experience with Extensive Upgrades Across Culinary, Meetings & Events Spaces, Plus Revitalized River Ranch; Unveils New Family-Friendly Offerings.
• Airbnb Entrepreneurship Academy continues to grow with 30+ partners in 2024
  19 Aprile 2024
  2023 was the most dispersed year of travel with guests on Airbnb traveling to more than 100,000 cities and towns across more than 200 countries and regions. As guests continue to explore new destinations, more people than ever before have the opportunity to reap the economic benefits of home sharing. In the US alone, Hosts earned more than $24 billion in supplemental income in 2023, helping them make ends meet, save for retirement, and pay their mortgage.
• UN General Assembly Hosts Tourism for Sustainable Development Event
  19 Aprile 2024
  Organized by the President of the General Assembly in collaboration with UN Tourism, the event was held at the UN Headquarters within the framework of Sustainability Week. The presence of Member States, Observers, civil society organizations, and UN agencies reflected a growing collective commitment to harnessing the transformative power of tourism for inclusive and sustainable development.
• Travel & Tourism in the UAE reaches new heights, reveals WTTC
  19 Aprile 2024
  The World Travel & Tourism Council’s (WTTC) 2024 Economic Impact Research (EIR) has revealed a record-breaking year for Travel & Tourism in the UAE, with new peaks achieved across key metrics including the sector’s GDP contribution, jobs and visitor spend.
• AI Set to Shape the Future of Travel & Tourism, Says WTTC
  19 Aprile 2024
  New reports from the World Travel & Tourism Council (WTTC) and Microsoft highlights the transformative power of Artificial Intelligence (AI) and its role in shaping the future of Travel & Tourism.
• U.S. hotel results for week ending 13 April
  19 Aprile 2024
  Helped by the total solar eclipse, U.S. hotel performance increased from the previous week, according to CoStar’s latest data through 13 April. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
• Recline and unwind on a members-only holiday
  19 Aprile 2024
  In 2024, the annual pilgrimage to the beach marks a sacred period in Brits’ calendars.
• How do Michelin Keys ratings stack up against guest reviews?
  19 Aprile 2024
  Michelin, a name synonymous with culinary excellence and a beacon for food enthusiasts around the globe, has recently ventured into a new domain with the launch of its hotel rating system, the Michelin Key. This move marks a significant expansion of Michelin’s influence from the gourmet dining scene to the broader hospitality industry. We compared the professional ratings from the Michelin guide, with those of guests to see how they stack up.
• Return to Office (RTO) and Hybrid Work Models: Adapting to New Ways of Working
  19 Aprile 2024
  In recent years, the realms of sales marketing, distribution, and loyalty have undergone significant transformation in response to the challenges and opportunities brought about by remote work. Discussions held during HSMAI leadership meetings and conferences within these sectors have illuminated the evolving dynamics of the workplace, emphasizing the importance of happiness, productivity, and equity in this new era. It’s noteworthy that the embrace of remote and hybrid work models varies across the globe. As Gallup (Brecheisen, 2023) research revealed, “the attitude of leaders had an outsized influence on workplace strategies.”