14 Giugno 2025

• Rebuilding hotel tech stacks for the Agentic AI era Philip Barton
  13 Giugno 2025
  A new kind of traveller is emerging, one who may never visit your website, click an ad, or speak to a human. Instead, they rely on their personal AI agent to plan, compare, negotiate, and book every aspect of their trip. This shift marks a seismic change in how travel is discovered and transacted, demanding a fundamental rethink of hotel technology stacks.
• Why legacy PMSs are holding hotels back and how cloud technology solves it
  13 Giugno 2025
  As hospitality evolves, hotels must streamline operations, harness data more effectively, and enhance efficiency to stay competitive. The Property Management System (PMS) is at the core of hotel management, an essential tool connecting various hotel functions. As more business shifts online and seamless digital experiences become the expectation, PMSs must integrate with internal and external systems, including POS, front desk, and housekeeping. Yet, most PMSs were built for a different era, making it difficult to support the growing web of integrations required in today’s digital-first environment.
• What Gets Missed Between the Shift and the Schedule
  13 Giugno 2025
  A lot has been said about communication breakdowns in hospitality. But the truth is, it’s rarely just about miscommunication. It’s about disconnection—from purpose, from process, from each other. And it shows up in the details: missed handoffs, shifts left uncovered, a new hire struggling alone on their first weekend shift.
• The Travel Foundation strengthens its leadership with three new trustees
  13 Giugno 2025
  Leading global sustainable tourism NGO, the Travel Foundation has welcomed three new trustees, bringing a wealth of new experience and expertise to its team.
• Hapi Reaches New Heights as Hotels Demand Smooth, Real-Time Access to Critical Data
  13 Giugno 2025
  Hapi, hospitality’s data connectivity partner that removes integration barriers and enables real-time collaboration between hotels and technology brands, today announced a period of record growth and transformation driven by increasing demand for real-time data access and simplified system integration within the hospitality industry. Over the past six months, the company has nearly doubled the number of hotels on its solutions, expanded its team with key leadership hires, launched an expanded product portfolio, increased its number of supported connections, and introduced a refreshed brand identity to reflect its mission of removing technology barriers between hotels and hospitality technology providers.
• Airbnb calls on EU cities to tackle the ‘overwhelming impact’ of hotels on overtourism
  13 Giugno 2025
  Airbnb has today called on city leaders to tackle the overwhelming impact of hotels on driving overtourism in the ten most visited cities in the European Union (EU).
• Irish Hotel Market – Calm Before the Storm?
  13 Giugno 2025
  It’s been a buoyant cycle for hotels in Ireland: long, sustained periods of rising demand, and either constrained supply, or new supply that has been easily absorbed. Transactions have also been strong on the back of these favorable dynamics.
• U.S. hotel results for week ending 7 June
  13 Giugno 2025
  The U.S. hotel industry reported mostly negative year-over-year comparisons, according to CoStar’s latest data through 7 June. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
• Yotel Makes Bold Entry into Japan with Official Grand Opening of Yotel Tokyo Ginza
  13 Giugno 2025
  YOTEL Tokyo Ginza marked its official opening on Monday 9 June with an immersive Grand Opening Party that celebrated ’YOTEL To The World’ and demonstrated the global brand’s mission to challenge the status quo of the hospitality industry. Attended by over 200 guests, the event showcased YOTEL’s signature sleek design, efficient technology and innovative experiences with activations throughout the hotel’s public spaces and rooms. Guests included senior leaders from YOTEL and Frasers Hospitality - YOTEL’s partner for its debut property in Japan, as well as local influencers, brand and corporate partners and members of the media. Set in the vibrant Ginza district, the hotel’s launch marks an important moment for YOTEL as it introduces its globally recognised ’Non-Stop’ ethos to the Japanese and wider APAC market.
• Navigating the Longer Road Back: The Recovery of Manhattan’s Hotel Market
  13 Giugno 2025
  The Manhattan market has been experiencing a prolonged post-pandemic occupancy recovery, despite strong ADR gains. Although legislative and supply changes should bolster this recovery, recent geopolitical factors and the tariffs and policy changes enacted by the new federal administration are expected to affect short-term hotel market trends. Our current demand forecast shows a full recovery beyond 2019 levels by 2027/28.
• Cultural Experiences Fuel Business Travel, Says Hyatt
  13 Giugno 2025
  Hyatt saw more than 147,000 meetings, incentives, conferences and exhibitions (MICE) enquiries in Europe in 2024, an increase of 9.6% compared to 2023, driven by a growing demand for authentic cultural experiences embedded into business trips.
• GBTA Brings Industry Voices to Capitol Hill to Champion Business Travel’s Value and Future
  13 Giugno 2025
  Over 100 GBTA members engaged U.S. lawmakers during the GBTA U.S. Legislative Summit to advocate for policies that support economic growth and global mobility
• UN Tourism Commission for Africa Meets to Boost Social Impact, Innovation, and Youth Empowerment
  13 Giugno 2025
  The UN Tourism Regional Commission for Africa (CAF), brought together tourism leaders, government officials, and creative-sector stakeholders to chart a future where tourism drives lasting, inclusive development across the region. The event brought together more than 300 delegates, including 18 Ministers of Tourism, reflecting the high-level support for UN Tourism’s work and vision for the region.
• Swiss Tourism’s Long Decline: Can the Alpine Giant Regain Its Global Standing?
  13 Giugno 2025
  Compared to other countries, Switzerland has steadily become less and less popular as a vacation destination, which raises important questions about the factors shaping international tourism flows. This article examines the role of demographic change, particularly ageing populations, in influencing destination rankings and looks at what these trends may imply for the future of Swiss tourism.
• The Wildbirch Hotel Now Open in Downtown Anchorage
  13 Giugno 2025
  The highly anticipated Wildbirch Hotel is now open in the heart of Anchorage’s Mushing District, offering a truly unique experience as the city’s first lifestyle boutique property and newest hotel lodging option in 20 years. With 252 modern and design-forward rooms, this locally owned lifestyle hotel - the first JdV by Hyatt property in Alaska - anchors the burgeoning West Fourth Avenue corridor, a hub for shopping, dining, historic and cultural experiences. Designed to serve as both a community gathering space and a basecamp for tourists seeking Alaska adventure on every level, The Wildbirch Hotel is a destination itself.
• Unified Data Layers: Driving Personalisation, Guest Satisfaction, Revenue
  13 Giugno 2025
  In a recent podcast on dojo.live, I spoke about the game-changing role of a unified data layer in staying competitive, especially in an era driven by AI and other emerging technologies.
• Hotel Market Beat 2025 Q1 - UK
  13 Giugno 2025
  The UK hotel investment market saw record-high transaction volumes in 2024 primarily driven by major portfolio deals such as Edwardian & Village. While Q1 2025 showed a 72% reduction in volume, a higher number of deals were recorded, totaling 28 individual transactions. Institutional buyers drove transaction activity in Q1 2025, accounting for 40% of total volumes. This reflects a shift from Q1 2024, when the market was primarily dominated by private buyers. The Upscale & Luxury segments led marginally in terms of market share (25% & 23%, respectively), though total volumes were down. Looking forward, single asset transactions are expected to dominate, supported by increased price alignment between buyers and sellers and fewer anticipated portfolio deals by year-end.
• Manchester Grand Hyatt San Diego Debuts Fully Renovated Guest Rooms, Available For Summer 2025 Bookings and Beyond
  13 Giugno 2025
  Manchester Grand Hyatt San Diego is now accepting reservations for its elegantly redesigned Seaport Tower deluxe guest rooms, set to welcome visitors beginning June 2025. Following the unveiling of its updated signature restaurant Sally’s, this milestone advances the bayfront hotel’s comprehensive transformation by introducing the first wave of reimagined accommodations. Meticulously designed in collaboration with award-winning firm Parker Torres Design, the room renovation commenced in January 2025 and will continue through 2026, elevating the guest experience and cementing Manchester Grand Hyatt’s status as a definitive landmark of Southern California hospitality.
• A Riviera Icon Reimagined: Le Beauvallon Opens Its Doors to Guests for the First Time in Nearly a Decade
  13 Giugno 2025
  Le Beauvallon, which first opened in 1914, distils the essence of the Cote D’Azur lifestyle: a striking Belle Epoque palace, 10 acres of terraces and gardens with palms and umbrella pines overlooking the Bay of Saint-Tropez, a glamorous Mediterranean beach club, and a private pontoon for yacht tenders. Occupying a beachside location and adjacent to the renowned Golf Club de Beauvallon, the hotel is only eight minutes by boat from the vibrant heart of ’St Trop’ on the other side of the bay.
• Posadas Expands All-Inclusive Resort Footprint Across Mexico and the Caribbean
  13 Giugno 2025
  Posadas, Mexico’s leading hotel operator, is strengthening its commitment to all-inclusive beach resorts with a growing portfolio that will add more than 1,300 new rooms by the end of the year. This momentum is backed by the strong operational performance of its existing properties in top tourist destinations, which continue to post high occupancy rates, competitive pricing, and increasing demand from both domestic and international travelers.
• Red Roof® Opens Red Roof Inn® Sanford, N.C., after $1.3 Million Renovation
  13 Giugno 2025
  Red Roof®, the leader in economy lodging, has announced the opening of the Red Roof Inn® Sanford, N.C., at 1403 N. Horner Blvd. in Sanford.
• Indonesia’s International Visitor Spend to Reach a Record-Breaking IDR 344TN in 2025
  13 Giugno 2025
  New data from the World Travel & Tourism Council (WTTC), has revealed international traveller spend is on track to break all records this year, cementing the nation’s position as a Travel & Tourism powerhouse in Southeast Asia.
• Understanding the Owner’s Perspective in Hotel Management Contract Negotiations
  13 Giugno 2025
  For many hotel owners, entering into a hotel management agreement (HMA) is one of the most consequential decisions they will make. While these contracts define the operational relationship between the owner and the operator, their long-term financial, strategic, and legal implications are often underestimated.
• How Hotels Can Win at eCommerce & Drive Direct Bookings
  13 Giugno 2025
  Independent hotels have a competitive edge in their DNA – offering rare, remarkable experiences that guests want to talk about, post about, and relive. According to Expedia Group’s Unpack ’24 report, more than 90% of travelers say the vibe of a hotel is important when booking. Additionally, 67% of travelers would pay more to stay at a hotel that aligns with their preferred vibe, highlighting the significance of personalized and unique experiences in the hospitality industry.
• EHL Innovation Rewind: Will Guillaume Foussier on Coaching, AI, and the Future of Organizational Transformation
  13 Giugno 2025
  At the EHL Open Innovation Summit, we spoke with Will Guillaume Foussier, CEO of AceUp, to explore how artificial intelligence is reshaping revenue strategies in hospitality and why coaching remains one of the most powerful drivers of lasting change. Will introduced his IDEAL framework, a structured model that connects individual growth with team alignment and organizational transformation.